DO WE ALLOW RETURNS? No Returns, No Buyers Remorse. Carefully check photos and the description prior to bidding. If the item is not described correctly please contact support@biddingkings.com with photos and the invoice number. All refund requests will be initiated via email first. All claims must be entered 10 days after pick up. Any claims made after this time will be denied. A manager will review your claim and can issue a return at their discretion. Please email support@biddingkings.com Refunds may take place per the manager's discretion if a purchased item is not as described in the auction listing. Non-refundable items include but are not limited to: Apparel, Shoes, Food, Salvage pallets, Factory Sealed Products, Pet Food and Toys, Paper Products, Health and Beauty, any mystery boxes, and any item that has been noted as non-refundable in the listing. Disclaimer: Bidding Kings RESERVES THE RIGHT to charge any credit card registered with your account an amount equal to 20% of the total purchase price plus any buyer's fee as a non-refundable restocking fee (minimum $25.00 charge.) This non-refundable restocking fee will be applied when invoices are not paid in full within 13 days of the auction date.